1. Data controller
The data controller for personal data collected through the website clevrank.com and the ClevRank platform is:
Contact email: [email protected]
2. Data we collect
We collect the following personal data:
- Registration data: name, email address, company (optional), and password.
- Billing data: company name or fiscal name, tax ID, billing address, and payment details.
- Usage data: information about orders placed, articles generated, and URLs and anchor texts provided.
- Technical data: IP address, browser type, operating system, pages visited, and cookies (per our Cookie Policy).
- Contact data: name, email, company, and message when using the contact form.
3. Purpose of processing
The personal data you provide will be used to:
- Manage your registration and user account on the platform.
- Process article and link orders in digital media outlets, as well as manage Content Autopilot subscriptions.
- Issue invoices and comply with accounting and tax obligations.
- Respond to your inquiries and complaints via the contact form or email.
- Send marketing communications related to our services (only with your prior consent).
- Improve the platform and our services through aggregated usage analysis.
- Prevent fraud and ensure platform security.
4. Legal basis
The legal basis for processing your data is:
- Contract performance: to manage your account, process orders, and issue invoices.
- Consent: for sending marketing communications and installing non-essential cookies.
- Legal obligation: to comply with applicable tax and accounting obligations.
- Legitimate interest: to improve the platform, prevent fraud, and ensure security.
5. Data retention
Data will be retained for as long as you maintain a contractual relationship with us. Once terminated, data will be kept in a restricted manner for the applicable legal limitation periods:
- Tax and billing data: 4 years (Spanish General Tax Law).
- Contractual data: 5 years (statute of limitations for personal actions, Civil Code).
- Consent data: for as long as consent is valid plus 3 additional years as proof.
6. Recipients and transfers
Your data may be shared with:
- Hosting and cloud service providers necessary for the operation of the platform.
- Payment gateways for processing transactions.
- Transactional email service providers.
- Public authorities when legally required.
We do not make international data transfers outside the European Economic Area, except those strictly necessary for the provision of the service and always with appropriate safeguards (European Commission standard contractual clauses or adequacy decisions).
7. User rights
You may exercise your rights to:
- Access: know what personal data we process about you.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of your data when it is no longer necessary.
- Restriction: request the restriction of processing in certain circumstances.
- Portability: receive your data in a structured, commonly used format.
- Objection: object to processing based on legitimate interest.
To exercise these rights, write to [email protected] indicating your request and attaching a copy of your identification document. We will respond within a maximum of 30 days.
You have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with applicable regulations.
8. Security measures
We have implemented the technical and organizational measures necessary to ensure the security and integrity of your personal data, including encryption in transit (HTTPS/TLS), restricted access controls, regular backups, and continuous review of our security protocols.
9. Modifications
This privacy policy may be updated to reflect changes in our data processing or applicable regulations. The date of the last update is indicated at the top of the document. We recommend reviewing it periodically.